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CUSTOMER CARE AND WARRANTY

Greybrook Homes understands that service after moving into a new home is critical to our customer’s satisfaction. We place a priority on handling service efficiently and with a positive attitude. We want you to refer us to your friends and family and we will work hard to satisfy you while meeting the obligations of our written warranty.

Greybrook Homes offers an industry leading warranty that encompasses 1-year and 10-year coverage for many of the vital components of your new home. We have partnered with a known, trusted company Centricity to help cover you with your most valuable investment. You will receive this warranty at time of purchase as well as when you close on your new Greybrook Home. We want you to understand the coverages and the steps necessary to obtain the appropriate service when necessary. 

Greybrook Homes uses many nationally recognized manufacturers for the components that make up its custom homes. For example, Owens-Corning, Lindsay Windows, Triangle Brick, Allura Siding, Lennox, Shaw Flooring, Kwikset, Capital Lighting, Delta Faucets, and Whirpool are just a few of the names you may recognize who could have their products in your Greybrook Home. Manufacturer warranties may extend beyond your Greybrook Homes warranty on many of these products or their components.

Greybrook Homes provides “added” value with our extensive performance walks with our customers. You will have a “Pre-start” orientation, an optional “Pre-drywall” orientation and a “Pre-move-in” demonstration and orientation. Each of these offers educational information on the care of you home, your warranty and our provided service programs.

We make obtaining service easy. Simply click on the link below and fill out the warranty service request. You will be contacted by one of our representatives to assist you in anything you need. We look forward to exceeding your expectations!
REQUEST SERVICE
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